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Frequently Asked Questions

Find answers to common questions about our computer repair services, pricing, and support.

What services do you offer?

We provide PC and laptop repairs, hardware upgrades, virus removal, data recovery, gaming PC builds, and general IT support.

Do you charge for diagnostics?

Basic diagnostics are free. If advanced testing is required, we will inform you before proceeding with any charges.

How long does a repair take?

Most repairs are completed within 24–72 hours depending on the issue and availability of parts.

Do you offer onsite support?

Yes, we provide onsite computer support across Perth for home and business users.

Do you support Mac and Windows?

Yes, we support both Windows PCs and Apple Mac systems including laptops and desktops.

Can I get a quote before repair?

Yes, we always provide a quote after initial diagnosis so you can approve the repair cost before we proceed.

Do you offer warranty on repairs?

Yes, we offer warranty on most repair services depending on the type of work completed.

How can I contact you?

You can contact us via our contact form, email, or phone listed on the Contact page.